For most of our outdoor events, the team at Kilimanjaro Live (the promoter) look after our accessible bookings.
Most events are unreserved standing events, seating is not provided. There is a designated viewing platform available at the concert for wheelchair users. Please note, one personal assistant will be permitted to sit on the platform with each wheelchair user.
We offer personal assistant tickets to those who need them at no extra charge.
Please contact us via our contact form or at accessibility@kilimanjarolive.co.uk. If you need to speak to us over the phone, please send us a message requesting a call back including your phone number and the best time to contact you.
Kew the Music
Accessible tickets and wheelchair platform tickets are sold by The Ticket Factory, in partnership with Nimbus.
Nimbus Disability is a social enterprise and an organisation run by and for disabled people and is recognised as a lead authority on accessible ticketing in the UK.
Accessible and wheelchair platform tickets can be bought online or over the phone (0800 640 5001).
There is usually significant demand when events go on sale, so we advise that customers purchase accessible tickets online rather than attempting by phone and missing out.
To purchase accessible tickets online you will need an Access Card registration. If you are not already registered, you can find out more here.
Once you have had confirmation from your Access Card application has been completed, you will need to link it to your The Ticket Factory account by logging in to the My Account page and clicking the Accessibility tab.
Once you are logged in and have linked your access card, navigate to the tickets you wish to purchase here. You'll be able to browse and purchase available accessible tickets.
For more information on the Access Card, click here.